![]() ![]() If there is an active line on your account, any Equipment Installment Plan (EIP) device payments on a cancelled line will continue to bill as usual.Mail (Address details are on the Pay your T-Mobile bill page). ![]() Online at /guestpay (you’ll need your account number – located at the top right corner of your bill).You will no longer have access to My T-Mobile - remaining active lines will continue to have access.Check and save your voicemail messages prior to cancelling. Voicemail and DIGITS call histories and messages will be deleted and cannot be recovered.Service impacts once a number is cancelled:.All cancellations are future dated and will go into effect at the end of your current bill cycle.If you're not happy with your current device, check the Buy a device & check EIP or JOD! status page or log in to start shopping for a new device.We offer information on most of our devices, including how to use and troubleshoot them in the Devices section of Support. ![]()
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December 2022
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